JOB DESCRIPTION SUMMARY
Under general supervision, plans, organizes, implements, and oversees daily operations of Local Promotions program. Recruits, trains, and supervises a staff of LOCAL PROMOTIONS’s. Develops and implements new procedures to enhance ongoing LOCAL PROMOTIONS activities to generate resources in support of development activities. Self-Generates qualified guests to attend timeshare previews.
DUTIES AND RESPONSIBILITIES
- In field training, educating, motivating, and producing tours of all LOCAL PROMOTIONS staff daily.
- Manages dress code and rules and processes of all staff and locations that generate package sales and direct tours
- Provides advanced training/classroom and onsite training to all underperforming staff and new hires
- Keeps all locations looking professional, cleaned, and stocked with all approved marketing materials
- Recruits new hires and re-hires.
- Manages housing expenses and chargebacks in conjunction to Director and Marketing Manager direction.
- Manages staff by hours per tour and VPG numbers dictated by budgets
- Responsible for all setups and break downs of special events, shows, fairs and any other additional tour/lead generating locations.
- Develops, revises, and implements strategies to meet and exceed Tour/Package sales and VPG goals
- Plans and projects LOCAL PROMOTIONS budgets, plans, and goals; prepares program proposals and evaluation reports
- Supervises personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution
- Liaison with the key LOCAL PROMOTIONS locations to ensure Spinnaker maintains the highest level of professionalism and integrity with the location contacts
- Develop and recommendation of new locations. All proposals must include a cost analysis to not exceed budgeted tour cost
- Performing other related duties & special projects as requested.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
- Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
- Ability to develop and implement LOCAL PROMOTIONS procedures and protocols.
- Knowledge of LOCAL PROMOTIONS practices and conventions.
- Ability to communicate effectively, both orally and in writing.
- Ability to develop budgets and proposals for LOCAL PROMOTIONS programs.
- Ability to analyze and solve problems.
- Knowledge of marketing media and funding sources.
- Ability to investigate and analyze information and to draw conclusions.
- Ability to foster a cooperative work environment.
- Employee development and performance management skills.
- Proficient with Microsoft Office
- Ability to work in an outdoor environment
OPTIONAL SKILLS A PLUS
- Knowledge of Spinnaker Resorts and oar the timeshare industry