Spinnaker Resorts

Manager, Local Promotions, Ormond Beach FL

JOB DESCRIPTION SUMMARY

Under general supervision, plans, organizes, implements, and oversees daily operations of Local Promotions program. Recruits, trains, and supervises a staff of LOCAL PROMOTIONS’s. Develops and implements new procedures to enhance ongoing LOCAL PROMOTIONS activities to generate resources in support of development activities. Self-Generates qualified guests to attend timeshare previews.

 

DUTIES AND RESPONSIBILITIES

  • In field training, educating, motivating, and producing tours of all LOCAL PROMOTIONS staff daily.
  • Manages dress code and rules and processes of all staff and locations that generate package sales and direct tours
  • Provides advanced training/classroom and onsite training to all underperforming staff and new hires
  • Keeps all locations looking professional, cleaned, and stocked with all approved marketing materials
  • Recruits new hires and re-hires.
  • Manages housing expenses and chargebacks in conjunction to Director and Marketing Manager direction.
  • Manages staff by hours per tour and VPG numbers dictated by budgets
  • Responsible for all setups and break downs of special events, shows, fairs and any other additional tour/lead generating locations.
  • Develops, revises, and implements strategies to meet and exceed Tour/Package sales and VPG goals
  • Plans and projects LOCAL PROMOTIONS budgets, plans, and goals; prepares program proposals and evaluation reports
  • Supervises personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution
  • Liaison with the key LOCAL PROMOTIONS locations to ensure Spinnaker maintains the highest level of professionalism and integrity with the location contacts
  • Develop and recommendation of new locations.  All proposals must include a cost analysis to not exceed budgeted tour cost
  • Performing other related duties & special projects as requested.

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

  • Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
  • Ability to develop and implement LOCAL PROMOTIONS procedures and protocols.
  • Knowledge of LOCAL PROMOTIONS practices and conventions.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to develop budgets and proposals for LOCAL PROMOTIONS programs.
  • Ability to analyze and solve problems.
  • Knowledge of marketing media and funding sources.
  • Ability to investigate and analyze information and to draw conclusions.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.
  • Proficient with Microsoft Office
  • Ability to work in an outdoor environment

 

OPTIONAL SKILLS A PLUS

  • Knowledge of Spinnaker Resorts and oar the timeshare industry

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