JOB DESCRIPTION SUMMARY
The Maintenance Supervisor is responsible for providing site supervision to staff on a day-to-day basis. This includes monitoring and inspecting the quality of work and the timely completion of work. In addition, this role will also be an individual contributor and conduct maintenance repairs and respond to various service calls as needed all in support of the department’s responsibilities to providing outstanding customer service to our company’s owners and guests.
DUTIES AND RESPONSIBILITIES:
- Performs preventative maintenance checks on all equipment and reports any equipment malfunctions and proceeds with repairs with minimal or no supervision.
- Maintains and repairs all equipment, residential and commercial, including mechanical, electrical, plumbing and air-conditioning, where a license is not required.
- Oversees the care and storage of all equipment and tools and immediately rectifies any unsafe conditions.
- Performs a variety of daily labor tasks as needed, including moving and lifting heavy objects.
- Answers emergency maintenance calls as necessary when on call.
- Performs some janitorial tasks as required.
- Maintains accurate records on tasks performed by other Maintenance staff.
- Maintains all equipment in such a manner that the safety of employees, guests and the general public is well guarded and protected.
- Reports any and all unsafe conditions immediately to the Resort Management.
- Monitors and reports on their team’s daily roll call and attire.
- Assists the AGM with the following duties:
- Quality control.
- Follow-up on work orders.
- Monitoring projects.
- Daily supervision of Maintenance staff.
- Provides on-going training of new and existing Maintenance staff.
- Staff completion and accuracy of paper flow.
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- Maintains all reports of inspections and repairs completed.
- Enforcement of rules, regulations, policies and procedures and/or reporting of any violations of by Maintenance staff or guests.
- Performs any other duties as requested in order to maintain the smooth operation of Facilities Management Department in area of responsibility.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Must possess a High School Diploma or GED.
- Must have at least 1 to 2 years of prior leadership experience.
- Must have at least 3 to 4 years of experience of both general and technical knowledge in more than one of the following areas: electrical, general maintenance, plumbing, painting, HVAC, appliance repair, general carpentry.
- Ability to read and write English.
- Must possess a valid Driver’s License in good standing.
- Ability to understand written and verbal instructions and carry them out with minimal or nor direct supervision.
- Must possess excellent communication skills for interaction with staff, guests and the public, using tact and poise.
- Ability to perform moderate physical activity and move or lift heavy objects as necessary.
- Ability to work a reasonable amount of overtime, when needed, particularly in emergency situations.
- Must be able to respond for work within twenty (20) minutes when “on call.”
BENEFITS (BASED ON ELIGIBILITY)
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Paid Vacation and Holiday Pay
- 401 (K) Retirement Plan with a Company Match (based on eligibility)
- Employee Wellness Programs, including Employee Health Fairs and RALLY.
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules
