JOB DESCRIPTION SUMMARY
Job includes the supervision of laundry, common area cleaning, and room cleaning operations. Position will ensure timeshare units are prepared for arrival according to Spinnaker Resorts specification.
DUTIES AND RESPONSIBILITIES
- Supervise the daily workload of housekeeping operations.
- Assist with establishing daily routines and workloads for laundry staff, common area cleaning staff, and room cleaning staff: generate tasks for individual employees, monitor time management, and job performance, as well as to improve efficiency.
- Communicate necessary information to Housekeeping Manager so as to enable him/her to make proper staffing decisions.
- Oversee and inspect the work performed by the laundry, common area, and room cleaning staff in their assigned jobs by routinely inspecting their work.
- Work closely and communicate with the Housekeeping Manager and Housekeeping associates to ensure a smooth daily operation of the Dept.
- Track inventory operational supplies for the Housekeeping Manager.
- Ensure the proper maintenance of all equipment by asking housekeeping manager to make arrangements for repair and/or replacement of used and damaged equipment.
- Perform housekeeping duties as they pertain to the laundry department.
- Knowledge of OSHA and safety standards within the Laundry Department.
- Be capable of performing all duties and teaching duties related to the laundry operation, common area cleaning operation, and room cleaning operation.
- Assist and coordinate with Contract Cleaning Services Supervisors as needed.
- Use cleaning supplies safely and appropriately for task
- Perform any other duties as requested to maintain the smooth operations of the housekeeping/laundry department.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Previous experience supervising a team of employees through motivation, coaching and development.
- The ability to anticipate business needs, having the flexibility to quickly adapt to changing situations with ease. Ability to multitask.
- Large scale hotel and or resort laundry experience- preferred
- Capable of using independent judgment/solid decision-making skills.
- Excellent (English) oral communication skills for interaction with staff and management while using tact and poise.
- Experienced in interacting effectively with all levels of management, staff and vendors both inside and outside of the company.
- Self-motivated to accomplish goals, with a strong sense of responsibility.
- Demonstrated sound organizational skills.
- Proven job reliability, diligence, dedication and attention to detail.
- Pleasant personality, ability to be tactful and maintain professional composure at all times when working with people.
- Ability to understand written and verbal instructions and carry them out without direct supervision.
- Must be willing to work weekends and some holidays. Must be flexible as to scheduling due to vacations and time off of other staff.
- 2-4 years supervisory experience in the housekeeping field.
- Must be able to stand for long periods of time
- Ability to lift up to 50 lbs
OPTIONAL SKILLS A PLUS
- Proficient in Spanish
BENEFITS (BASED ON ELIGIBILITY)
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Paid Vacation and Holiday Pay
- 401 (K) Retirement Plan with a Company Match (based on eligibility)
- Employee Wellness Programs, including Employee Health Fairs and RALLY.
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules
