JOB DESCRIPTION SUMMARY
Primary responsibility is to ensure that all units are cleaned and maintained to the highest standards as per management specifications. You will play a pivotal role in ensuring guest satisfaction by conducting thorough inspections to guarantee a trouble-free vacation experience for all guests. Additionally, you will be responsible for maintaining proper inventory levels and upholding a highly presentable standard in both individual units and public areas.
DUTIES AND RESPONSIBILITIES
- Inspect units for quality of contracted cleaning then communicate deficiencies to management for follow up with contractors.
- Check unit inventory count (i.e., linens, towels, kitchen items, etc.).
- Document and report any maintenance issues immediately to Dispatch.
- Ensure all unit inspections are completed before 4:00 p.m.; advise Management/Dispatch when completed.
- Practice and encourage the proper safety procedures for equipment, chemical use, and physical exertion that involves bending, lifting, and climbing.
- Ensure SDC Properties policies and procedures are adhered to and followed daily.
- Participate in departmental staff meetings.
- Participate in training and coaching sessions as offered.
- Perform and complete all work assigned safely and professionally according to safety rules and regulations.
- Perform additional duties and/or administrative tasks as assigned by supervisor.
KNOWLEDGE, SKILLS, and QUALIFICATIONS:
- High School Diploma or GED. Significant related experience may substitute for education.
- 1 + years trade experience in related or applicable field.
- Must possess a Valid driver’s license in good standing.
- Experience in Housekeeping Hospitality or related roles preferred.
- Basic knowledge of timeshare and/or hospitality operations.
- Knowledge of inventory preferred.
- Knowledge of standard office practices, procedures, routines, and equipment.
- Knowledge of all Microsoft® Office products and proficient in the usage of.
- Knowledge of computers and skilled in the usage of.
- Knowledge of tornado, fire, and disaster procedures and ability to help coordinate evacuation efforts, if necessary.
- Knowledge of and ability to complete the SDC accident/injury incident report forms/documents.
- Ability to follow written and verbal instructions effectively.
- Must be able to communicate with guests and all employees.
- Ability to accurately prepare detailed forms and documents.
- Must have strong attention to detail and ability to adhere to cleaning standards and specifications.
- Must be self-motivated, team-oriented and work well with others.
- Must be able to perform any other duties as requested to maintain smooth operations.
- Ability to communicate effectively, both verbally and in writing, with employees and guests, using tact, patience and courtesy.
- Ability to work safely and responsibly without constant supervision.
OPTIONAL SKILLS A PLUS:
- Knowledge of Spinnaker Resorts and or the timeshare industry
