Spinnaker Resorts

Administrative Assistant, Williamsburg VA

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JOB DESCRIPTION SUMMARY

Performs administrative duties and support of a confidential nature for the General Manager, King’s Creek Resort.

 

DUTIES AND RESPONSIBILITIES

  • Assist with invoice coding, reconciliation, and submission to Accounting department
  • Assist and prepare recruitment requisitions as instructed by GM.
  • Facilitate/coordinate staff, Executive and Director meetings including preparing meeting room, printing
    meeting materials and writing meeting minutes, if needed.
  • Maintain resort records as instructed.
  • Data Entry and Reporting as needed for Resort Administration.
  • Review reservation booking reports (currently the Booking Activity Report) to ensure accurate coding and
    that Owner expectations are being met.
  • Monitor various reports for indications of errors (Guest Ledgers, Source of Business, etc.)
  • Assist GM with monthly Operational Summary Materials, gathering information and details from
    Department heads, Exchange Affiliate’s, and any other sources.
  • Assist GM with reserve project submittal documents and materials.
  • Other duties as they develop and assigned.
  • Maintain Office Supplies (ordering and inventory control).

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• High School Diploma or GED required.
• Two (2) years of administrative work experience required.
• Background in hospitality field preferred.
• Knowledge of standard office practices, procedures, routines, and equipment.
• Knowledge of all Microsoft® Office products and proficient in the usage of.
• Knowledge of computers and skilled in the usage of.
• Knowledge of all departmental functions.
• Knowledge of email and memo etiquette.
• Basic knowledge of vacation ownership operations.
• Excellent organizational and planning skills.
• Ability to comprehend, interpret, and apply rules and regulations in accordance with established policies
and procedures.
• Ability to accurately prepare detailed forms and documents.
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• Ability to proofread documents.
• Ability to effectively convey information to managers/supervisors and/or employees.
• Ability to exercise good judgment and maintain confidentiality of critical and sensitive information, verbal
conversations, financial matters, personnel records and reports.
• Ability to demonstrate excellent interpersonal skills using tact, patience, and courtesy.
• Ability to work independently and seek out answers on own, self-starter.
• Ability to establish and maintain effective working relationships with peers, employees, and management.
• Ability to assist and support others.
• Ability to work under pressure with frequent interruptions.
• Ability to a maintain professional appearance and demeanor, reflective of a positive impact on the Resort
and SDC.
• Must be punctual in reporting to work and starting duties.

 

OPTIONAL SKILLS A PLUS:

• Knowledge of Spinnaker Resorts and/or the timeshare industry

 

WORKING CONDITIONS AND ENVIRONMENT
Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office
setting; to stand or sit for prolonged periods of time; to occasionally walk and maneuver
up and down hills/slopes/stairs, stoop, bend, kneel, crouch, reach, and twist; to lift, carry,
push, and/or pull up to 50 pounds of weight; to operate office equipment requiring
repetitive hand movement and fine coordination including use of a computer keyboard; to
travel to other locations using private transportation; and to verbally communicate
information.

Working Conditions: Full time position (8.5 hours day with minimum 30-minute lunch). Occasional overtime
may be required based on business demands.

Environment: Work is performed primarily in a fast-paced environment with frequent interruptions.

 

BENEFITS

  • Weekly Pay and Direct Deposit
  • Health Insurance (Medical/Vision/Dental)
  • Company-Paid Life Insurance
  • Paid Time Off (PTO) Program
  • Paid Vacation and Holiday Pay
  • 401 (K) Retirement Plan with a Company Match (based on eligibility)
  • Employee Wellness Programs, including Employee Health Fairs and RALLY.
  • Fitness Center Reimbursement
  • Ongoing Professional Development Opportunities
  • Employee Family & Friends Discounted Stays
  • Various Employee Discounts (Local Businesses and National Retailers)
  • Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
  • Company-Supplied Uniforms and Equipment (Applicable Positions)
  • Flexible Work Schedules

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