Activities Representative

JOB DESCRIPTION SUMMARY

Assists the Activities Coordinator in providing King’s Creek owners and guests with a first class planned Activities Program, local attraction information and answer all questions by guests in a timely and friendly manner. This position requires flexibility, creativity, and the ability to effectively work in small and large groups.

RESPONSIBLITIES

• Conduct assigned activities for guests of the Resort to include recreational activities, classes, and special
• Assist and provide supervision for children of guests during sales presentations while abiding by department policies and
• Assist and monitor the safety of unaccompanied minors; maintain accurate contact information of parent, guardian and Sales Representative and contact when
• Enthusiastically promote programs and activities of the Resort and serve as a role model in attendance and interaction at the
• Consistently display a positive attitude, cheerful spirit, and high energy level in all duties and interactions with guests and
• Monitor local activities in the surrounding area as it develops and changes and keep staff in other departments
• Prepare and collect/break down materials and/or equipment for various activities and
• Assist and provide input in the design and implementation of new daily, weekly, and monthly activities to encourage socialization, relaxation, and
• Assist Activities Coordinator with department logistics; make phone calls, advertise, manage inventory, train and motivate
• Develop, maintain, and demonstrate positive working relationships with all
• Maintain knowledge of content of activities calendar distributed to owners and guests and answer questions about activities
• Maintain daily activity logs; when required, check guests in/out.
• Observe participants to gauge their enjoyment and obtain their feedback to improve
• Follow all established policies and
• Attend all departmental
• Attend all training/development sessions offered by King’s
• Perform additional or different duties, from those set forth above, to address business needs and changing business practices as directed by the

REQUIRED KNOWLEDGE, SKILLS AND QUALIFICATIONS

• High School Diploma or GED
• Experience in leading or conducting recreation activities, classes, and special events or customer services related work experience with an emphasis in recreation/activities programs is
• Background in hospitality industry
• First-Aid and CPR training
• Knowledge of timesharing
• Knowledge of vacation ownership and its exchange
• Knowledge of recreation/activities
• Demonstrated knowledge of computers and their various software applications
• Ability to conduct and obtain resources for a variety of classes including arts and crafts classes on a regular
• Ability to facilitate small and large group
• Ability to be flexible and creative with high energy
• Ability to present an outgoing
• Ability to exhibit excellent guest relations
• Ability to deal effectively with conflict and manage difficult guest relation
• Ability to assist and support others using tact, patience and
• Ability to multi-task and effectively perform
• Ability to accept new and changing
• Ability to communicate effectively, both verbally and in
• Ability to establish and maintain effective working relationships with peers, employees, and

OPTIONAL SKILLS A PLUS

•  Knowledge of Spinnaker Resorts

WORKING CONDITIONS AND ENVIRONMENT