JOB DESCRIPTION SUMMARY
Performs administrative duties and support of a confidential nature for the General Manager, King’s Creek Resort.
DUTIES AND RESPONSIBILITIES
- Assist with invoice coding, reconciliation, and submission to Accounting department
- Assist and prepare recruitment requisitions as instructed by GM.
- Facilitate/coordinate staff, Executive and Director meetings including preparing meeting room, printing
meeting materials and writing meeting minutes, if needed. - Maintain resort records as instructed.
- Data Entry and Reporting as needed for Resort Administration.
- Review reservation booking reports (currently the Booking Activity Report) to ensure accurate coding and
that Owner expectations are being met. - Monitor various reports for indications of errors (Guest Ledgers, Source of Business, etc.)
- Assist GM with monthly Operational Summary Materials, gathering information and details from
Department heads, Exchange Affiliate’s, and any other sources. - Assist GM with reserve project submittal documents and materials.
- Other duties as they develop and assigned.
- Maintain Office Supplies (ordering and inventory control).
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
• High School Diploma or GED required.
• Two (2) years of administrative work experience required.
• Background in hospitality field preferred.
• Knowledge of standard office practices, procedures, routines, and equipment.
• Knowledge of all Microsoft® Office products and proficient in the usage of.
• Knowledge of computers and skilled in the usage of.
• Knowledge of all departmental functions.
• Knowledge of email and memo etiquette.
• Basic knowledge of vacation ownership operations.
• Excellent organizational and planning skills.
• Ability to comprehend, interpret, and apply rules and regulations in accordance with established policies
and procedures.
• Ability to accurately prepare detailed forms and documents.
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• Ability to proofread documents.
• Ability to effectively convey information to managers/supervisors and/or employees.
• Ability to exercise good judgment and maintain confidentiality of critical and sensitive information, verbal
conversations, financial matters, personnel records and reports.
• Ability to demonstrate excellent interpersonal skills using tact, patience, and courtesy.
• Ability to work independently and seek out answers on own, self-starter.
• Ability to establish and maintain effective working relationships with peers, employees, and management.
• Ability to assist and support others.
• Ability to work under pressure with frequent interruptions.
• Ability to a maintain professional appearance and demeanor, reflective of a positive impact on the Resort
and SDC.
• Must be punctual in reporting to work and starting duties.
OPTIONAL SKILLS A PLUS:
• Knowledge of Spinnaker Resorts and/or the timeshare industry
WORKING CONDITIONS AND ENVIRONMENT
Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office
setting; to stand or sit for prolonged periods of time; to occasionally walk and maneuver
up and down hills/slopes/stairs, stoop, bend, kneel, crouch, reach, and twist; to lift, carry,
push, and/or pull up to 50 pounds of weight; to operate office equipment requiring
repetitive hand movement and fine coordination including use of a computer keyboard; to
travel to other locations using private transportation; and to verbally communicate
information.
Working Conditions: Full time position (8.5 hours day with minimum 30-minute lunch). Occasional overtime
may be required based on business demands.
Environment: Work is performed primarily in a fast-paced environment with frequent interruptions.
BENEFITS
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Paid Vacation and Holiday Pay
- 401 (K) Retirement Plan with a Company Match (based on eligibility)
- Employee Wellness Programs, including Employee Health Fairs and RALLY.
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules
