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Inhouse Marketing Representative
The In-House Marketing Representative is responsible for on-site tour generation at timeshare check-in, on-site tour generation via telephone, and on-site promotional events for the purpose of timeshare solicitation. DUTIES AND RESPONSIBILITIES: Representing sales/marketing at check-in on Saturday and Sunday Booking owners and guests at check-in for a timeshare tour with our in house…
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Senior Marketing Manager
RETURN TO POSTINGS The Senior Marketing Manager is responsible for supporting the Sales and Marketing teams in achieving all performance objectives by overseeing all marketing activities and programs in Hilton Head Marketing. The Senior Marketing Manager will also assist the Regional Marketing Manager with corporate marketing programs companywide. Additionally, this role will assist in recruiting,…
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Office Manager
The Office Manager is responsible for daily office operations within the marketing department. _______________________________________________________________________________________ DUTIES AND RESPONSIBILITIES: Responsible for schedules and staffing for visitor center (including confirmation calls), tour desk, shuttle driver and food and beverage staff. Provide support to the visitor’s center and tour desk when necessary. Responsible for enforcing all policies and procedures…
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Verifications Officer
The Verification Officer position is designed to assist the Developer, Sales and Customer Service teams in the verification of sales contracts to ensure accuracy of the contract preparation and representation of the product. In addition, Verification Officers will be making follow-up calls, monitoring cancellations and will answer customer service calls as it relates to providing…
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Food and Beverage Server
The Food and Beverage Server will be responsible for providing all Sales tour guests with individual breakfast and lunch items, snack foods and beverages. This position will also be responsible for cleaning and clearing all food tables and will also sanitize all public areas in the Sales Center open to guests and the public. …
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Sales & Marketing Project Coordinator
RETTURN TO POSTINGS _______________________________________________________________________________________ The Sales and Marketing Project Coordinator will coordinate, implement and maintain a document library of Standard Operating Procedures (“SOPs”). This role will work with each Department Manager and staff member to review their department procedures. This role will also be charged with drafting the procedures, evaluating those procedures for efficiency and…
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Activations Trainer/QCA Agent
RETURN TO POSTINGS _______________________________________________________________________________________ The Activations Trainer and Quality Control Agent is responsible for training all Activations Department new hires, listening to calls in real time, reviewing recordings and providing ongoing direction and training as needed. This position will provide management with weekly review of each Representative’s progress, status and make suggestions. Responsibilities also include:…
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Office Manager
The Office Manager is responsible for daily office operations within the marketing department. _______________________________________________________________________________________ DUTIES AND RESPONSIBILITIES: Responsible for schedules and staffing for visitor center (including confirmation calls), tour desk, shuttle driver and food and beverage staff. Provide support to the visitor’s center and tour desk when necessary. Responsible for enforcing all policies and procedures…
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Confirmations Representative
The Confirmations Representative confirms dates of travel for all guests who are within 21 days of arrival. DUTIES AND RESPONSIBILITIES: Make outbound calls (or receive in bound calls) to guests to confirm dates of travel. Inform guests of trade ups and discounts and make the exchange over the phone. Re-verify that customers are qualified.…
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Marketing Reservations Coordinator
RETURN TO POSTINGS _______________________________________________________________________________________ The Marketing Reservations Coordinator will assist the Marketing Department with issues related to mini-vac reservations and cancellations for our company’s timeshare operations. _______________________________________________________________________________________ DUTIES AND RESPONSIBILITIES: Handles general inquiries and customer service issues through email. Adjusts the tour and hotel quotas when needed. Pulls different reports to find incomplete bookings that…
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Customer Service Representative
RETURN TO POSTINGS The Customer Service Representative takes care of all issues not resolvable by the Activators. Customer Service does all possible to save a package from being refunded. They listen to calls; communicate with management to communicate with TM rooms. Customer Service works from a log and dispositions the log to communicate with management…
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In-House Marketing Representative
RETURN TO POSTINGS The In-House Marketing Representative is responsible for on-site tour generation at timeshare check-in, on-site tour generation via telephone, and on-site promotional events for the purpose of timeshare solicitation. DUTIES AND RESPONSIBILITIES: Representing sales/marketing at check-in on Saturday and Sunday. Booking owners and guests at check-in for a timeshare tour with our…