Office Manager
The Office Manager is responsible for daily office operations within the marketing department. _______________________________________________________________________________________ DUTIES AND RESPONSIBILITIES: Responsible for schedules and staffing for visitor center (including confirmation calls), tour desk, shuttle driver and food and beverage staff. Provide support to the visitor’s center and tour desk when necessary. Responsible for enforcing all policies and procedures […]
Confirmations Representative
The Confirmations Representative confirms dates of travel for all guests who are within 21 days of arrival. DUTIES AND RESPONSIBILITIES: Make outbound calls (or receive in bound calls) to guests to confirm dates of travel. Inform guests of trade ups and discounts and make the exchange over the phone. Re-verify that customers are qualified. […]
Marketing Reservations Coordinator
RETURN TO POSTINGS _______________________________________________________________________________________ The Marketing Reservations Coordinator will assist the Marketing Department with issues related to mini-vac reservations and cancellations for our company’s timeshare operations. _______________________________________________________________________________________ DUTIES AND RESPONSIBILITIES: Handles general inquiries and customer service issues through email. Adjusts the tour and hotel quotas when needed. Pulls different reports to find incomplete bookings that […]
Customer Service Representative
RETURN TO POSTINGS The Customer Service Representative takes care of all issues not resolvable by the Activators. Customer Service does all possible to save a package from being refunded. They listen to calls; communicate with management to communicate with TM rooms. Customer Service works from a log and dispositions the log to communicate with management […]
In-House Marketing Representative
RETURN TO POSTINGS The In-House Marketing Representative is responsible for on-site tour generation at timeshare check-in, on-site tour generation via telephone, and on-site promotional events for the purpose of timeshare solicitation. DUTIES AND RESPONSIBILITIES: Representing sales/marketing at check-in on Saturday and Sunday. Booking owners and guests at check-in for a timeshare tour with our […]
Visitor’s Center Coordinator (Marketing Internship)
RETURN TO POSTINGS The Visitor’s Center Coordinator is responsible promoting Spinnaker Resorts and various Resort partners. This position will coordinate the Visitor’s Center whereby creating the desired atmosphere, increasing tour traffic and ultimately booking tours. DUTIES AND RESPONSIBILITIES: Maintains a creative, upbeat and fun atmosphere at the Visitor Center. Implements new or revised procedures […]
Special Projects Coordinator
RETURN TO POSTINGS The Special Projects Coordinator will be responsible for contacting previously traveled customers and offers an incentive for guests to fill out 5 star reviews on TripAdvisor. The Customer Service Team does as much as possible to manage customer expectations in an effort to save vacation packages. The team listens to calls and […]
Verifications Manager
RETURN TO POSTINGS The Verifications Manager position is responsible for assisting the Developer, Sales and Customer Relations teams in the verification of sales contracts to ensure the accuracy of the contract preparation process and the representation of the product. The Verifications Manager will monitor each contract file’s verification accuracy and cancellation reports, ensuring that follow-up […]
Telemarketing TO, Myrtle Beach SC
RETURN TO POSTINGS The Telemarketing TO is responsible for successfully taking over calls to close a package to future customers who are solicited a vacation getaway package to visit and preview one of our Resorts. DUTIES AND RESPONSIBILITIES: Properly verify all reservations during scheduled shifts, as well as being available for the Verifications department […]
Telemarketing Representative
RETURN TO POSTINGS The Telemarketing Representative is responsible for making and receiving telephone calls to potential customers in an effort to solicit them a vacation getaway package to visit and preview one of our Resorts. DUTIES AND RESPONSIBILITIES: Make outbound calls to customers to solicit a vacation getaway package. Must complete a minimum […]
Quality Assurance Officer
RETURN TO POSTINGS The Quality Assurance Officer is responsible for assisting the Developer, Sales and Customer Service teams in the verification of sales contracts to ensure the accuracy of contract preparation and the representation of the product. This position will also be responsible for making follow-up calls, monitoring cancellations of sales contracts and will answer […]
Sales Representative
RETURN TO POSTINGS The Sales Representative will be responsible for presenting and selling vacation ownership to clients and following up with all new owners. DUTIES AND RESPONSIBILITIES: Maximizes sales revenue and VPG for Spinnaker Resorts. Responsible for the closing of full down and pending deals with a target of a 20% close rate. Participates in […]
