Office Manager
The Office Manager is responsible for daily office operations within the marketing department. _______________________________________________________________________________________ DUTIES AND RESPONSIBILITIES: Responsible for schedules and staffing for visitor center (including confirmation calls), tour desk, shuttle driver and food and beverage staff. Provide support to the visitor’s center and tour desk when necessary. Responsible for enforcing all policies and procedures […]
Digital Marketing Specialist
RETURN TO POSTINGS The Digital Marketing Specialist is responsible for expanding our company’s footprint in the market via Social Networks with creativity and passion. This role will act as liaison across the internet through participation in online conversations by answering questions, offering solutions, mediating conversations and creating video and promotional content for feeds and sparking […]
Verifications Officer
The Verification Officer position is designed to assist the Developer, Sales and Customer Service teams in the verification of sales contracts to ensure accuracy of the contract preparation and representation of the product. In addition, Verification Officers will be making follow-up calls, monitoring cancellations and will answer customer service calls as it relates to providing […]
Senior Staff Accountant
RETURN TO POSTINGS The Senior Staff Accountant position is responsible for providing financial and accounting support for Southwind Management Corp., a division of Spinnaker Resorts, Inc. This support includes assisting with the compilation of financial and accounting records for multiple entities within the timeshare industry, including: processing postings to the general ledger, analysis of various […]
Food and Beverage Server
The Food and Beverage Server will be responsible for providing all Sales tour guests with individual breakfast and lunch items, snack foods and beverages. This position will also be responsible for cleaning and clearing all food tables and will also sanitize all public areas in the Sales Center open to guests and the public. […]
Sales & Marketing Project Coordinator
RETTURN TO POSTINGS _______________________________________________________________________________________ The Sales and Marketing Project Coordinator will coordinate, implement and maintain a document library of Standard Operating Procedures (“SOPs”). This role will work with each Department Manager and staff member to review their department procedures. This role will also be charged with drafting the procedures, evaluating those procedures for efficiency and […]
Activations Trainer/QCA Agent
RETURN TO POSTINGS _______________________________________________________________________________________ The Activations Trainer and Quality Control Agent is responsible for training all Activations Department new hires, listening to calls in real time, reviewing recordings and providing ongoing direction and training as needed. This position will provide management with weekly review of each Representative’s progress, status and make suggestions. Responsibilities also include: […]
Property Coordinator
RETTURN TO POSTINGS _______________________________________________________________________________________ The Housekeeping Property Coordinator is responsible for creating daily reports and forecasts to provide to contractors, ensuring that contractors receive accurate information and follow up that they are turning rooms in a timely matter. This position will also assist with handling guest requests and resolving any guest issues and will ensure […]
Office Manager
The Office Manager is responsible for daily office operations within the marketing department. _______________________________________________________________________________________ DUTIES AND RESPONSIBILITIES: Responsible for schedules and staffing for visitor center (including confirmation calls), tour desk, shuttle driver and food and beverage staff. Provide support to the visitor’s center and tour desk when necessary. Responsible for enforcing all policies and procedures […]
General Manager (Resort)
RETURN TO POSTINGS _______________________________________________________________________________________________________ This position will provide significant leadership and management oversight to various operational departments to include Facilities, Housekeeping, Front Desk and Activities, to ensure that smooth operations at the Resort level. This position oversees the financial and operational balance to ensure owner/guest satisfaction at the Resort level. The General Manager wil also […]
Confirmations Representative
The Confirmations Representative confirms dates of travel for all guests who are within 21 days of arrival. DUTIES AND RESPONSIBILITIES: Make outbound calls (or receive in bound calls) to guests to confirm dates of travel. Inform guests of trade ups and discounts and make the exchange over the phone. Re-verify that customers are qualified. […]
Marketing Reservations Coordinator
RETURN TO POSTINGS _______________________________________________________________________________________ The Marketing Reservations Coordinator will assist the Marketing Department with issues related to mini-vac reservations and cancellations for our company’s timeshare operations. _______________________________________________________________________________________ DUTIES AND RESPONSIBILITIES: Handles general inquiries and customer service issues through email. Adjusts the tour and hotel quotas when needed. Pulls different reports to find incomplete bookings that […]
