Spinnaker Resorts

Data Management Manager, Hilton Head SC

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JOB DESCRIPTION SUMMARY:

The position of Data Management (DM) Manager is to lead the Data Management team in providing support for multiple departments and divisions including Guest/Owner Operations and Sales & Marketing within the company through managing data, reporting, and other tasks with accuracy.

 

DUTIES AND RESPONSIBILITIES:

  • Ensure short-term departmental queries, help desk tickets, and reports are completed in a timely manner while driving longer term refactoring, documentation processes and new initiatives.
  • Collaborates with departmental stakeholders to ensure organizational needs are identified and documented.
  • Determine and review departmental priorities/initiatives with Director, Information Technology for approval.
  • Drive SOP/Training Tutorials for Data Management team as they apply to various departments and divisions within the company.
  • Explore the use of data visualization and aggregation platforms (e.g. Tableau) to summarize findings a provide an easier mechanism for stakeholders to view and manage results.
  • Serves as core team member for multiple projects including supervising and providing suggestions on the initiation, planning, and execution of the Data Management (DM) department.
  • Position is that of a working manager with expectations below:
  • Report Writing – Time management skills to receive and respond to a high volume of daily requests for either creating new reports or revising existing reports.
  • Creation and maintenance of SQL queries, stored procedures, and tables.
  • Perform accurate data normalization & migration/integration.
  • Data Verification – Research data integrity issues when discrepancies are found. Run various reports to self-audit data and/or work with staff in the field to correct data as appropriate to ensure accuracy.
  • Email Campaigns — Assist with the creation and maintenance of email campaigns via SQL Server Reporting Services (SSRS).
  • Provide administrative support and assist with projects as requested.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Experience with and working knowledge of Relational Database Management Systems (RDMS).
  • Experience and working knowledge of MS SQL, SSRS, Object Oriented programming, Visual Basic, and MS Access.
  • Experience creating and maintaining automated delivery subscriptions.
  • Prior experience working in a fast-paced environment with a proven track record of delivering accurate, high quality and timely results.
  • Good working knowledge of MS Excel and Word with formulas/analysis (Vlookups, Pivot tables, etc.).
  • Excellent communication skills (verbal and written).
  • Exceptional administrative skills – High attention to detail and organization of information, accurate data entry.
  • Strong problem-solving skills.
  • Self-driven to work on individual initiatives and work well leading in a team setting.
  • Adaptable to changing project goals and initiatives.

 

Qualifications:

  • BS/BA/MA in computer science or related field, or equivalent work experience
  • Project Lead / Project Management experience
  • 3-5 years manager experience of Data Management or related department including managing a remote workforce.
  • Able to work in Hilton Head Corporate office at least 1 week a month.

 

BENEFITS (BASED ON ELIGIBILITY)

  • Weekly Pay and Direct Deposit
  • Health Insurance (Medical/Vision/Dental)
  • Company-Paid Life Insurance
  • Paid Time Off (PTO) Program
  • Paid Vacation and Holiday Pay
  • 401 (K) Retirement Plan with a Company Match (based on eligibility)
  • Employee Wellness Programs, including Employee Health Fairs and RALLY.
  • Fitness Center Reimbursement
  • Ongoing Professional Development Opportunities
  • Employee Family & Friends Discounted Stays
  • Various Employee Discounts (Local Businesses and National Retailers)
  • Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
  • Company-Supplied Uniforms and Equipment (Applicable Positions)
  • Flexible Work Schedules

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