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Spinnaker Resorts Owners Survey
Thank you for taking the time to visit with us while you were on your vacation. We hope you had a great vacation!
In an ongoing effort to improve the quality of our products and services that we offer all visitors of Spinnaker Resorts, we invite you to participate in an eight-question customer survey specifically regarding your recent Sales Presentation.
The following questions pertain to your Accommodations.
5 = Excellent, 4 = Fair, 3 = Satisfactory, 2 = Below Average, and 1 = Poor
*
Denotes required field
1) At which location did you stay?
*
Hilton Head Island, SC
Ormond Beach, FL
Branson, MO
Williamsburg, VA
2) At which Spinnaker location did you stay while visiting Hilton Head Island?
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The Cottages, Hilton Head Island, SC
Waterside, Hilton Head Island, SC
Bluewater, Hilton Head Island, SC
Egret Point, Hilton Head Island, SC
Carolina Club, Hilton Head Island, SC
Southwind, Hilton Head Island, SC
Other
2) At which Spinnaker Resort did you stay while visiting Ormond Beach?
*
Royal Floridian, Ormond Beach, FL
Royal Floridian South, Ormond Beach, FL
Other
2) At which Spinnaker Resort did you stay while visiting Branson?
*
Palace View, Branson, MO
Palace View Heights, Branson, MO
Other
2) At which Spinnaker Resort did you stay while visiting Williamsburg?
*
Williamsburg, VA
Other
3) Please rate your accommodations.
*
5
4
3
2
1
The following questions pertain to your Sales Presentation Invitation and Overall Experience.
5 = Excellent, 4 = Fair, 3 = Satisfactory, 2 = Below Average, and 1 = Poor
4) Please rate the quality of your invitation to attend the Sales Presentation.
*
5
4
3
2
1
5) Please rate your Sales Presentation experience.
*
5
4
3
2
1
6) Did you preview a unit at a Spinnaker Resort Property?
*
Yes
No
6 a ) Which Spinnaker Resort did you preview?
*
Palace View, Branson, MO
Palace View Heights, Branson, MO
We did not leave the sales floor
6 a ) Which Spinnaker Resort did you preview?
*
Waterside, Hilton Head Island, SC
Bluewater, Hilton Head Island, SC
We did not leave the sales floor
6 a ) Which Spinnaker Resort did you preview?
*
Royal Floridian, Ormond Beach, FL
Royal Floridian South, Ormond Beach, FL
We did not leave the sales floor
The following questions pertain to your Sales Representative.
5 = Excellent, 4 = Fair, 3 = Satisfactory, 2 = Below Average, and 1 = Poor
7) Please rate your Sales Representative’s knowledge of Spinnaker Resorts and Spinnaker Owner Programs.
*
5
4
3
2
1
8) Did you receive an Owner Update?
*
Yes
No
a) Please rate your Owner Update experience.
*
5
4
3
2
1
b) Please rate your Sales Representative's knowledge of Spinnaker Resorts and Spinnaker Owner Programs.
*
5
4
3
2
1
9) Please rate your Sales Representative's professionalism.
*
5
4
3
2
1
10) How likely are you to recommend Spinnaker Resorts as a vacation destination to family or friends in the next 6 months?
*
Very Likely
Most Likely
Likely
Maybe
Never
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NA - Please rate your overall satisfaction with Spinnaker’s Health and Sanitation practices implemented to help mitigate the transmission of the coronavirus (Covid-19) and to ensure guests’ health and safety while on vacation.
5
4
3
2
1
NA
11) We welcome any additional comments you can provide to assist us in commending good practices and improving where there is opportunity.
Please verify your contact details below:
Name
*
Phone
*
Email
*
Date of Sales Presentation
*
MM slash DD slash YYYY
This field is hidden when viewing the form
Tour ID
